Q: What is your refund policy?
Answer: All products: Refunds available within 30 days.
For custom products (New Destiny Movie, Hemi-Sync New Destiny Movie, enVision Board Set), we ask that you complete the revision process first. Most concerns can be resolved with adjustments — and we want your product to be perfect.
If you've completed revisions and are still not satisfied, or if you have a digital product that isn't meeting expectations, email [email protected] to request a refund.
Q: How do I request a refund?
Answer: Email [email protected] with:
Your full name
Email address used for purchase
Which product you'd like a refund for
Reason for your request (helps us improve)
Order confirmation number (if available)
Q: How long does a refund take?
Answer: Refunds are processed within 14 business days of approval. It may take 1-2 billing cycles to appear on your credit card statement.
Q: What if I want a refund but my real issue is access/login/confusion?
Answer: Before giving up, let us help solve the actual problem. Many refund requests come from issues we can fix quickly:
Issue | Solution |
Can't log in | We can help you access your account |
Dashboard empty | You might be at the wrong portal |
Don't know how to start | We can guide you through the intake form |
Product not what expected | You have a free revision round |
Email [email protected] and tell us what's going on. If we can't resolve your issue, we absolutely respect your refund request.
Q: What is the RE-Vision Policy?
Answer: Every custom product includes one complimentary revision round:
Request within 14 days of receiving your first version
Change up to 5 video clips or images
Adjust affirmation wording
Delivered within 14 business days
Full policy: https://manifestmovies.com/re-vision-policy
Q: What is your privacy policy?
Answer: Simple version:
We collect what we need to create and deliver your products
We never sell your data
We never share your photos with third parties
We never use your likeness without permission
You can request to see, update, or delete your data anytime
Full policy: https://manifestmovies.com/privacy-policy
Note: Becca AI has its own separate privacy policy at https://becca.manifestmovies.com/.
Q: Are there age requirements?
Answer: Becca AI requires users to be 18 or older. Our other products don't have formal age restrictions, but they're designed for adults engaged in personal development.