Q: Where do I log in?
Answer: It depends on what you purchased:
Product | Login Portal |
Genesis Series | portal.manifestmovies.com |
Hemi-Sync Genesis Series | portal.manifestmovies.com |
Mobile Mantras | portal.manifestmovies.com |
New Destiny Movie | manifestmovies.com/my-account |
Hemi-Sync New Destiny Movie | manifestmovies.com/my-account |
enVision Board Set | manifestmovies.com/my-account |
Becca AI | becca.manifestmovies.com |
Purchased multiple types? You'll have separate accounts — one on each portal.
Q: Why are there two different portals?
Answer: Digital Products Portal (portal.manifestmovies.com): Hosts ready-to-access digital products like Genesis Series and Mobile Mantras. Instant access after purchase.
Custom Products Portal (manifestmovies.com/my-account): For personalized products that require intake forms, photo uploads, and production time. Tracks your order progress from submission to delivery.
The two portals exist because custom products require a completely different workflow (intake forms, production tracking, revisions) than instant-access digital products. We're working on merging them into one unified experience. For now, bookmark both if you have products on each.
Q: I can't log in — what should I try?
Answer: Let's get you in! Try these steps:
1. Confirm you're at the right portal (see table above)
2. Use the exact email from your purchase — your account is linked to this email
3. Reset your password — click "Forgot Password" on the login page
4. Create an account (custom products) — go to manifestmovies.com/create-account using your purchase email
Still having trouble? Email [email protected] with your order details and we'll help you get access.
Q: My dashboard is empty — where's my content?
Answer: This is usually one of these quick fixes:
1. Wrong portal — make sure you're at the correct one for your product
2. Email mismatch — you may have created an account with a different email than you purchased with
3. Account not created (custom products) — you need to create an account at manifestmovies.com/create-account
4. Custom product still in progress — your content won't appear until delivered (7-14 business days after intake form submission)
Q: The system doesn't recognize my email.
Answer: Possible causes:
Typo during checkout
You used a different email than you remember
You're at the wrong portal
Try:
1. Search your email for "Manifest Movies" to find which address received the confirmation
2. Check all your email accounts
3. Review your payment method — your bank statement may show which email was used
Can't find it? Email [email protected] with your name and any emails you might have used, and we'll track down your order.
Q: I forgot my password.
Answer: Digital products (portal.manifestmovies.com): Click "Forgot Password" and enter your email for a reset link.
Custom products (manifestmovies.com/my-account): Click "Lost your password?" below the login form.
Your username is typically the email you used to purchase.
Q: I bought multiple products — do I need multiple accounts?
Answer: Only digital products: One account at portal.manifestmovies.com
Only custom products: One account at manifestmovies.com/my-account
Both types: Two separate accounts (one on each portal)
Becca AI: Separate account at becca.manifestmovies.com
Q: I purchased a custom product — how do I get started?
Answer: 1. Create your account at manifestmovies.com/create-account using your purchase email
2. Log in at manifestmovies.com/my-account
3. Complete your intake form — upload photos, write affirmations, share your vision
4. Wait for delivery — 7-14 business days after submission
Important: We can't begin creating your product until we receive your completed intake form.
Q: How do I update my email address or password?
Answer: Log into your account and look for account settings or profile options. If you can't find it or need help, email [email protected].
Q: How do I delete my account?
Answer: Email [email protected] with your request. We'll process account deletions within 45 days. Note that deleting your account removes access to any products associated with that account.
Q: Can I merge multiple accounts?
Answer: If you accidentally created multiple accounts, email [email protected] and we'll help consolidate them where possible.
Q: Can I transfer my purchase to someone else?
Answer: Transfers are handled case-by-case. Email [email protected] with the details of what you'd like to transfer and to whom. A team member will review and respond.
Q: I changed my email address — can I transfer my products to my new email?
Answer: We can't automatically transfer products between email addresses, but email [email protected] and we'll take care of it for you.
Q: Does my purchase expire if I don't complete the intake form?
Answer: No — your purchase never expires. Even if you wait months or years to complete your intake form, your purchase remains valid. Complete it whenever you're ready.
Q: Can I buy a Manifest Movies product as a gift?
Answer: Gift purchases are coming soon! Check back on our website for updates.
Q: Can I order another New Destiny Movie with different affirmations?
Answer: Absolutely! Many of our power users order multiple New Destiny Movies as their goals evolve and they manifest new visions. Each purchase creates a completely new, unique film with your updated affirmations. Simply purchase again and complete a new intake form with your new vision.